Thing 21: Promoting yourself in job applications and at interview

Well done for making it so far! After learning so many useful things, we need to think about how to promote all the hard work we do and the abilities and skills we have acquired in our career and life so far.

Part 1: Identifying your strengths; capitalising on your interests

These two really go together. What you like doing is often also what interests you, and vice-versa. In order to identify your strengths, take a good look at yourself, your tasks at work, your career, you life: what do you like to do? What do you dislike? Do you remember the last time you felt that feeling of deep satisfaction after creating, building, completing something? What was it about? What skills do you need to do the things you like? These skills are your strengths; they stem from your interests.

I am a strong believer in the fact that people are happy when they do something they actually enjoy. As we spend most part of our lives working, a sure way to be happy is to do a job you like (or love, if you are very lucky). A job that allows you to capitalise on your interests and use the skills needed to pursue them.

Most cpd-23 participants have found the love of their working life; some are still looking for the true love (a better library; a different work environment; a completely new job); some are uncertain on what to do next. It is important to remember that we are changing all the time: our interests change, our skills develop, we discover new things we like which we didn’t even know existed. Make sure that you keep up-to-date with yourself, and if you are unhappy in your current situation, acknowledge what has changed and take action.

Part 2: Applying for a job

After identifying your strengths, build a record (a database, a list, an Evernote folder, a piece of paper...) of everything you have done that demonstrates you’ve got the skills stemming from your interests. This will be extremely useful when writing your CV or filling job applications in, as you will be able to select information from a list rather than having to start from a blank page every time, thus risking to forget something. Keep this record up-to-date. Your CV is a living thing.

There is a huge amount of advice on CVs and application forms out there, and it would be really impossible to draw up an exhaustive list. Therefore, what follows is a summary of the things I have learnt from experience, and the advice I have received so far. Some of you have far more experience than me in this field, and I would love to hear your comments.

·         The first, most important rule, is that no CV is the same. You need to tailor it according to the job you are applying to.

·         Keep it short and readable: maximum recommended length is 2 pages of an A4 (front and back). You don’t need to put everything on it: select the most appropriate entries according to the job you are applying to. Use bulleted lists and hidden tables to make it visually easier to read.

·         Job adverts have two main parts: job description, and person specification. The requirements listed under job description must be addressed in the work experience section, where you describe your current job and your career so far. The person specification requirements must be addressed in the space reserved for additional information. If you are using an application form, this is the paragraph that more or less says “tell us why you are applying, plus something you haven’t told us elsewhere”; if you are sending a CV, this type of information must be written in the cover letter.

·         Try to meet all criteria (essential and desirable) listed in the job description and person specification. Don’t trust employers too much when they say that something is desirable and not essential: if it is listed there, it is important to them. Meeting the essential criteria is...essential (sorry!), and meeting the desirable ones is very, very, very important. Don’t overlook them.

·         If you don’t meet all the criteria, you can still apply and try to make your case (if you don’t even try, you don’t give yourself a chance to be successful) but, if you keep receiving rejections, you should do something about filling those gaps, for example volunteering, on order to acquire all the skills you need.

·         Make sure your references are relevant. Keep in touch with previous employers and, if your references are getting out-of-date, volunteering or getting involved in other initiatives that get you out there and better known (your professional association, for example) might be a good way to get new references.

Some people might feel awkward about “boasting” about how good they are in their applications. Well, remember that it is not boasting, but making the world aware of what you did, how (amazingly) you did it, and why you are more than willing to do it again for your potential employer. It’s giving you justice and credit for all your hard work and commitment. You are not stealing. You are not lying.

As I have been one myself some years ago, additional notes for foreign applicants willing to work in the UK.

·      The so-called European CV is basically unknown in the UK; moreover, its format is quite unreadable for UK standards.

·      Translate everything in English: employers might be clever and work it out, but they are not supposed to know that “bibliothèque municipale” or “biblioteca comunale” mean public library.

·      List all your qualifications in their original names but explain what they are: some typical Italian sample formulas are “Laurea” degree (= BA), and “Maturita’ classica” (= diploma of classic studies, involving five-year classes on the following subjects: ...).

·      If you can, get somebody living in the UK to proof-read your CV or application. It’s a matter of culture rather than grammar.

Part 3: Interviews

If you are called for an interview, it means that your CV or application were already positively judged by the panel. All your faults and gaps might jump to your mind as soon as you read the invite, but again, you need to give yourself credit for making it to the interview stage of the process, and get some confidence from that. This doesn’t mean that the job is already yours, but you have been given a further chance to shine, so why not making the most of it?

The first, basic rule is: prepare. Or, to use a well-known motto: failing to prepare is preparing to fail. Re-read the material on the employer; visit their website; re-read your application form/CV and any job description; prepare for awkward and less-awkward questions.

Try to get as much help as possible: for example, check if your careers service is offering interview practice of some sort. If you are in the UK, remember that CILIP members are entitled to two sessions with a careers adviser per year, offered by the Careers Group - University of London – you could use a session to explore interview techniques and ask questions on how to best promote yourself.

A very useful structure when answering competency-based questions (like “tell me about a time you found a creative solution to a problem”) is the acronym CAR, which stands for Context. Action. Results.

Start by describing the context, i.e. the situation you were in. Then highlight the action(s) you took to address the issue. Finally, explain the results, also specifying what you learnt in the process and, in case, what you would do differently in the future.

Resist the temptation to ramble. Avoid negativity. And remember that if you don’t get on well with the panel, it is unlikely that you will be happy in that workplace. An interview that didn’t go well is not necessarily a huge setback: when you finally land the job you love, it is likely that you will be thinking “thankfully I didn’t get that other one”.  

Further reading: there is a lot to read on these topics but a very short selection of links I have found useful is here:

·      Open Cover Letters: anonymous cover letters from hired librarians and archivists – an amazing website with samples of successful cover letters

·      What’s the key to a good interview - beyond the usual truisms we all know already? – a blog post by Ned Potter, aka The Wikiman, and the various comments to it.

Summary of tasks:

Answer the questions in Part I and make your own list of activities and interests: from watching the telly to something more work-related. Tell us what you’ve found about yourself: achievements/activities you had forgotten about, things you love to do, what they mean, how you could use them in your working life.

Update your “CV database”.

Share any interview tip or experience you found useful in your career.

Thing 13: Google Docs, Wikis and Dropbox

This post was originally published by Jennifer Yellin for the 2011 programme.  It has been updated to reflect the change from Google Docs to Google Drive.

In this Thing you will investigate different methods of online collaboration and file-sharing and explore the benefits of using these tools within your library.

Collaborating on group projects with colleagues can be a great way to boost your professional development. However, when several people are editing the same document simultaneously this can sometimes lead to the existence of multiple drafts of the same file, which can result in confusion! Tools such as Google Drive, Wikis and Dropbox are designed to enable you to share information and documents more effectively when working with others on a joint project.

For this Thing, you will need to have a go at some of the activities below and then blog about any or all of these tools.

One of the main purposes of Google Drive (formerly Google Docs) is to allow multiple people to edit the same document, spreadsheet or presentation without creating duplicate copies. Documents can either be uploaded or created from scratch within Google Drive and the fact that everyone can access the file in one place means that it is much simpler to edit and update. This can be very useful for librarians who are collaborating on a project; for example, for this very 23 Things programme we used Google Docs to create a spreadsheet of everybody who has registered to take part. This allows us to store the information in a single location where multiple administrators can edit and update it as necessary.

Activity:
Accessing Google Drive is quite straightforward: simply login with the same username and password that you would use to access your Google account. If you don’t have a Google account, you can quickly set one up by clicking here and completing the online form.

Once you have logged in to Google Drive, click ‘Create’ and choose what kind of document you would like to create – such as a spreadsheet, word-processing document or a presentation.

Create your document and it will save automatically, or you can force a save by pressing Ctrl+s.

Now you are ready to share your document, either with a colleague or even with another CPD23 participant if you wish! Click on the ‘Share’ button in the top right-hand corner of the screen. In the ‘Add People’ box, enter the email address of the person with whom you would like to share the document and decide whether you will allow them to edit the document or just to view it. Click ‘Share’ and this person will now receive an email with a direct link to your document.

Dropbox is a free desktop application which allows you to store your documents online so that you can access them from multiple computers.

Like Google Docs, Dropbox can also be used when collaborating with others on a project as it enables easy file-sharing without the need for creating duplicates. For example, one person can drop documents and files into Dropbox and then invite other people to access and edit those files.

Activity
If you don’t already have a Dropbox account, go to the Dropbox website and create one. Once you have created an account, you will be directed to a page that explains how to download Dropbox.

After you have downloaded and installed Dropbox, you will have a Dropbox folder on your computer where you can store any files that you want to share with others. You can access these files from any computer by logging into the Dropbox website with your username and password. From here, you can view, download and upload files securely using any web browser.

Sharing documents using Dropbox

Sharing with someone who already has a Dropbox account:
Create a new folder called CPD23 inside your Dropbox folder, select a file from your computer and paste it into this folder. Now go to the Dropbox website, login if you aren’t already logged in, and click on the tab called ‘Sharing’.

Select the option to share an existing folder, click ‘next’ and then select your CPD23 folder. Enter the email address of someone with whom you wish to share your folder and click ‘share folder’. This will send an email inviting the recipient to view your CPD23 folder via Dropbox. If the recipient is not yet a member of Dropbox, the email will direct them to page asking them to register.

Sharing with someone who does not have a Dropbox account:
Dropbox will also allow you to share single files (but not folders) with people who do not have a Dropbox account. In order to do this, simply copy and paste a file into the folder called ‘Public’ which is already inside the Dropbox folder on your computer.

Next, navigate to your Public folder via your account on the Dropbox website, right-click on the file you want and select ‘Copy public link’. This will give you a URL which links to your file and you can then paste this, for example, into emails or blog posts in order to share it with others. If you wish, you can paste this link into your blog post for Thing 13!

A Wiki is a public or private web page which allows multiple people to contribute to its content. The most obvious example of a Wiki is Wikipedia, the free online encyclopedia that anyone can edit.

Wikis can be a great collaborative tool for library staff and may be particularly useful when creating documents such as library resource guides, student handbooks or teaching materials. Wikis can be used to store information which is useful to all staff members, while at the same time allowing all staff members to edit and update this information. I personally have found a Wiki to be quite useful for recording updates to the website which I jointly maintain with the other graduate trainees in Cambridge. The Wiki enables us to keep a record of the changes that each of us has made to the website, as well as the work which still needs to be done. We also use it to store all our HTML instructions, as well as the weekly rota.

One excellent example of librarians using a Wiki as a collaborative tool is the Library Day in the Life Project, which is a semi-annual event organised by Bobbi Newman (Librarian by Day). Librarians from all around the world add their blog URLs to a shared Wiki and then write blog posts about their working day. The Wiki acts as a central location from which to access all of these blog posts and as such it becomes a really informative web page which offers an insight into the wide variety of careers that exist within the field of librarianship.

Another good example of a Wiki is the Library Routes Project set up by Ned Potter and Laura Woods. This Wiki was set up in October 2009 to bring together the thoughts of Information Professionals on how they got to where they are today, and why they initially chose to work in libraries. As more and more people have contributed, this Wiki has quickly become a valuable career’s resource for those thinking about joining the library profession.

If you’re still unsure about how Wikis can be useful, check out this 'Wikis in Plain English' video.

Optional Activity
If you are interested in setting up your own Wiki, the basic edition of PBWorks provides a free platform for librarians. Alternatively, you could try MediaWiki, which uses the same software as Wikipedia.

Suggestions for your Thing 13 blog post
You could write about your first impressions of any or all of these tools, or you could explore their potential uses within your library. If you are already using one or more of them, you could write about the kinds of projects for which they have been useful. If you wish, you could also compare and contrast the value of each of these different tools and consider how they could be used to further your own professional development.

Don’t forget to visit other CPD23 blogs and share your insights with other CPD23 participants!

Thing 21: Promoting yourself in job applications and at interview

Well done for making it so far! After learning so many useful things, we need to think about how to promote all the hard work we do and the abilities and skills we have acquired in our career and life so far.

Part 1: Identifying your strengths; capitalising on your interests

These two really go together. What you like doing is often also what interests you, and vice-versa. In order to identify your strengths, take a good look at yourself, your tasks at work, your career, you life: what do you like to do? What do you dislike? Do you remember the last time you felt that feeling of deep satisfaction after creating, building, completing something? What was it about? What skills do you need to do the things you like? These skills are your strengths; they stem from your interests.

I am a strong believer in the fact that people are happy when they do something they actually enjoy. As we spend most part of our lives working, a sure way to be happy is to do a job you like (or love, if you are very lucky). A job that allows you to capitalise on your interests and use the skills needed to pursue them.

Most cpd-23 participants have found the love of their working life; some are still looking for the true love (a better library; a different work environment; a completely new job); some are uncertain on what to do next. It is important to remember that we are changing all the time: our interests change, our skills develop, we discover new things we like which we didn’t even know existed. Make sure that you keep up-to-date with yourself, and if you are unhappy in your current situation, acknowledge what has changed and take action.

Part 2: Applying for a job

After identifying your strengths, build a record (a database, a list, an Evernote folder, a piece of paper...) of everything you have done that demonstrates you’ve got the skills stemming from your interests. This will be extremely useful when writing your CV or filling job applications in, as you will be able to select information from a list rather than having to start from a blank page every time, thus risking to forget something. Keep this record up-to-date. Your CV is a living thing.

There is a huge amount of advice on CVs and application forms out there, and it would be really impossible to draw up an exhaustive list. Therefore, what follows is a summary of the things I have learnt from experience, and the advice I have received so far. Some of you have far more experience than me in this field, and I would love to hear your comments.

·         The first, most important rule, is that no CV is the same. You need to tailor it according to the job you are applying to.

·         Keep it short and readable: maximum recommended length is 2 pages of an A4 (front and back). You don’t need to put everything on it: select the most appropriate entries according to the job you are applying to. Use bulleted lists and hidden tables to make it visually easier to read.

·         Job adverts have two main parts: job description, and person specification. The requirements listed under job description must be addressed in the work experience section, where you describe your current job and your career so far. The person specification requirements must be addressed in the space reserved for additional information. If you are using an application form, this is the paragraph that more or less says “tell us why you are applying, plus something you haven’t told us elsewhere”; if you are sending a CV, this type of information must be written in the cover letter.

·         Try to meet all criteria (essential and desirable) listed in the job description and person specification. Don’t trust employers too much when they say that something is desirable and not essential: if it is listed there, it is important to them. Meeting the essential criteria is...essential (sorry!), and meeting the desirable ones is very, very, very important. Don’t overlook them.

·         If you don’t meet all the criteria, you can still apply and try to make your case (if you don’t even try, you don’t give yourself a chance to be successful) but, if you keep receiving rejections, you should do something about filling those gaps, for example volunteering, on order to acquire all the skills you need.

·         Make sure your references are relevant. Keep in touch with previous employers and, if your references are getting out-of-date, volunteering or getting involved in other initiatives that get you out there and better known (your professional association, for example) might be a good way to get new references.

Some people might feel awkward about “boasting” about how good they are in their applications. Well, remember that it is not boasting, but making the world aware of what you did, how (amazingly) you did it, and why you are more than willing to do it again for your potential employer. It’s giving you justice and credit for all your hard work and commitment. You are not stealing. You are not lying.

As I have been one myself some years ago, additional notes for foreign applicants willing to work in the UK.

·      The so-called European CV is basically unknown in the UK; moreover, its format is quite unreadable for UK standards.

·      Translate everything in English: employers might be clever and work it out, but they are not supposed to know that “bibliothèque municipale” or “biblioteca comunale” mean public library.

·      List all your qualifications in their original names but explain what they are: some typical Italian sample formulas are “Laurea” degree (= BA), and “Maturita’ classica” (= diploma of classic studies, involving five-year classes on the following subjects: ...).

·      If you can, get somebody living in the UK to proof-read your CV or application. It’s a matter of culture rather than grammar.

Part 3: Interviews

If you are called for an interview, it means that your CV or application were already positively judged by the panel. All your faults and gaps might jump to your mind as soon as you read the invite, but again, you need to give yourself credit for making it to the interview stage of the process, and get some confidence from that. This doesn’t mean that the job is already yours, but you have been given a further chance to shine, so why not making the most of it?

The first, basic rule is: prepare. Or, to use a well-known motto: failing to prepare is preparing to fail. Re-read the material on the employer; visit their website; re-read your application form/CV and any job description; prepare for awkward and less-awkward questions.

Try to get as much help as possible: for example, check if your careers service is offering interview practice of some sort. If you are in the UK, remember that CILIP members are entitled to two sessions with a careers adviser per year, offered by the Careers Group - University of London – you could use a session to explore interview techniques and ask questions on how to best promote yourself.

A very useful structure when answering competency-based questions (like “tell me about a time you found a creative solution to a problem”) is the acronym CAR, which stands for Context. Action. Results.

Start by describing the context, i.e. the situation you were in. Then highlight the action(s) you took to address the issue. Finally, explain the results, also specifying what you learnt in the process and, in case, what you would do differently in the future.

Resist the temptation to ramble. Avoid negativity. And remember that if you don’t get on well with the panel, it is unlikely that you will be happy in that workplace. An interview that didn’t go well is not necessarily a huge setback: when you finally land the job you love, it is likely that you will be thinking “thankfully I didn’t get that other one”.  

Further reading: there is a lot to read on these topics but a very short selection of links I have found useful is here:

·      Jobseeker tips – a series just started on her blog by Guardienne of the Tomes, with plenty of advice from “ a happy band of library hiring managers”

·      Open Cover Letters: anonymous cover letters from hired librarians and archivists – an amazing website with samples of successful cover letters

·      What’s the key to a good interview - beyond the usual truisms we all know already? – a blog post by Ned Potter, aka The Wikiman, and various comments to it.

Summary of tasks:

Answer the questions in Part I and make your own list of activities and interests: from watching the telly to something more work-related. Tell us what you’ve found about yourself: achievements/activities you had forgotten about, things you love to do, what they mean, how you could use them in your working life.

Update your “CV database”.

Share any interview tip or experience you found useful in your career.